Legal Information

This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services.

Information We Collect

We only collect information that you voluntarily provide to us:

• Contact Information: When you fill out our contact form or booking form, we collect your name, email address, phone number, and any message or appointment preferences you provide.
• Service Information: When booking services, we collect your preferred date/time and the specific service you're interested in.
• Communication Records: We may keep records of our communications with you for service delivery and quality purposes.

We do not use cookies, tracking pixels, or analytics tools to collect browsing data.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and contact requests
• Schedule and provide energy work services
• Communicate with you about appointments and services
• Provide customer support and service-related information
• Comply with legal obligations if required

We do not send promotional emails or newsletters unless you specifically request them.

Data Protection

We implement security measures to protect your personal information:

• Secure Form Processing: We use Formspree, a reputable third-party service, to securely process contact and booking forms
• Limited Data Collection: We only collect information necessary to provide our services
• No Tracking: We do not use cookies, tracking pixels, or analytics tools to monitor your browsing behavior
• Secure Communications: All form submissions are transmitted securely

Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We only share your information in these limited circumstances:

• Service Providers: Formspree processes our contact forms and may have access to submitted data according to their privacy policy
• Legal Requirements: When required by law, court order, or legal process
• Business Operations: With your explicit consent for specific purposes

Your Rights

You have the right to:

• Access any personal information we have about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for any communications
• Contact us with any privacy concerns

Health Information

During our services (massage, energy work, raw food consultations), you may choose to share health-related information. This information:

• Is collected only with your verbal consent during consultations
• Is used solely to provide appropriate care and service
• Is kept confidential and not shared with third parties
• May include dietary restrictions, health goals, and wellness preferences

We are not medical professionals and do not store medical records. Always consult healthcare providers for medical advice.

Third-Party Services

Our website uses minimal third-party services for functionality:

• Google Fonts: We load fonts from Google's servers to ensure consistent typography. Google may log basic request information according to their privacy policy.
• Font Awesome: We load icons from their content delivery network for visual elements.
• Formspree: Processes our contact and booking forms securely. Please review Formspree's Privacy Policy for details on their data handling.

Important: We do not use cookies, Google Analytics, Facebook tracking pixels, or any other tracking technologies that monitor your browsing behavior.

Changes to This Policy

We may update this policy periodically. We will notify you of any significant changes by posting a notice on our website.

By using our website and services, you agree to the terms of this Privacy Policy.

Services

Massage Services

Our licensed massage therapists provide various massage modalities. By booking a massage session, you agree to:

• Provide accurate health information
• Arrive on time for appointments
• Give 24 hours notice for cancellations
• Pay for services at the time they are rendered

We reserve the right to refuse service to anyone for any reason.

Raw Food Education Programs

Our raw food education programs are for informational purposes only and do not constitute medical advice. Consult your physician before making any significant dietary changes. By purchasing our raw food programs, you acknowledge:

• Results may vary for each individual
• You are responsible for ensuring the education is appropriate for your health needs
• We do not guarantee any specific outcomes

Energy Work Services

Our energy work services are not a substitute for professional medical care. By booking an energy work session, you agree that:

• Results are not guaranteed
• You will disclose any relevant medical conditions
• You understand this is a complementary therapy, not medical treatment

Payments and Refunds

• Service Booking: Our online booking system is for initial contact and appointment requests. Final confirmation and payment arrangements are made directly with you.
• Payment Terms: Payment methods and timing will be discussed during appointment confirmation.
• Cancellation Policy: Please provide at least 24 hours' notice for cancellations. No refunds within 24 hours of service.
• Service Refunds: Each service situation is handled individually. Contact us directly to discuss any concerns.
• Digital Products: Any future digital products may have specific refund policies that will be clearly stated at time of purchase.

Intellectual Property

All content on this website is our property and protected by copyright laws. You may not reproduce or distribute our content without permission.

Limitation of Liability

We are not liable for any damages arising from use of our website or services. Our total liability is limited to the amount paid for the specific service in question.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date.

By continuing to use our site after changes are posted, you accept the modified terms.

This policy outlines our approach to service satisfaction and any future product returns for Healing Synergies' wellness and energy work services.

Service Policy

• Energy Work Services: Massage, energy work, and raw food consultations are experience-based services provided once delivered.
• Service Satisfaction: We are committed to your satisfaction. If you have concerns about any service, please contact us immediately to discuss.
• Individual Assessment: Each situation is unique, and we handle service concerns on a case-by-case basis.

Future Digital Products

Should we offer digital products in the future (guides, courses, etc.), the following would apply:

• Digital Products: 7-day satisfaction guarantee from date of purchase
• Refund Process: Contact us within 7 days with your purchase details and reason for dissatisfaction

Appointment Changes

• Cancellations: Please provide at least 24 hours' notice
• No Refund Policy: No refunds within 24 hours of service
• Rescheduling: We're happy to work with you to find a new appointment time
• Late Cancellations: May incur fees depending on circumstances

By making a purchase, you agree to this Return and Refund Policy. We reserve the right to modify these terms at any time, with changes effective upon posting to this page.